Redressal - GLOBALMALAYALAM.NEWS

‘Passing A File Doesn’t Mean Work is Over’: PM Modi’s Reminder to Ministers on Grievance Redressal

During a recent council of ministers meeting, Prime Minister Narendra Modi stressed the importance of addressing public grievances promptly. He reminded his colleagues that they are in power because of the people’s support and urged them to ensure complaints are resolved effectively. PM Modi instructed ministers to not just pass complaints along but to follow…

Kerala State Electricity Regulatory Commission proposes grievance redressal forums in KSEB offices

gmn7 days ago01 mins

The State Electricity Regulatory Commission has proposed a new amendment that requires every Kerala State Electricity Board office to establish an internal grievance redressal forum to address consumer complaints. During a consumer awareness programme, Commission member A.J. Wilson emphasized the importance of handling customer complaints efficiently and politely, addressing common issues like unresponsive phone lines….