Govt orders audit of Ola’s service centres after 10,000 consumer complaints

Govt orders audit of Ola’s service centres after 10,000 consumer complaints

Ola, India’s largest e-scooter maker, is facing scrutiny from the government after receiving 10,000 complaints about delayed after-sales services and inaccurate invoices. The heavy industries ministry has ordered an audit of Ola Electric’s service centers to ensure they are meeting consumer warranty requirements. This audit will determine if Ola remains eligible for government incentives to…

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India Orders Audit of Ola’s Service Centres After Consumer Complaints, Source and Document Reveal

India Orders Audit of Ola’s Service Centres After Consumer Complaints, Source and Document Reveal

Ola has received a notice from India’s consumer protection agency after 10,000 complaints about unsatisfactory after-sales services and inaccurate invoices. The heavy industries ministry has ordered an audit of Ola Electric’s service centers to ensure they are maintaining standards and honoring warranties. This audit could affect Ola’s eligibility for government incentives for promoting electric vehicles….

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