Ola Electric customer service woes hit boiling point, quite literally

Customers of Ola Electric have been facing long wait times for servicing and repairs due to a surge in demand for electric scooters. A recent incident of arson at an Ola Electric showroom in Kalaburagi highlighted growing dissatisfaction with customer service. The disgruntled customer set fire to several scooters after being unhappy with the after-sales service. Ola Electric has partnered with ONDC to offer more flexibility to customers in purchasing products and getting their vehicles serviced. The company aims to expand its market presence and offer more choices to customers through this partnership.